Privacy policy

1. Data controller

Mozart XXI Emprendimientos, S. L., Spanish tax identification number B64552086, with registered address at C. Bac de Roda, 08005 Barcelona, Spain, is the controller of personal data collected through housingbcn.com.

You may contact the controller through the contact form.

2. Data processed

We may process information voluntarily supplied through the forms, including name, contact details, the content of the enquiry and information required to respond to requests concerning accommodation, programmes and services.

3. Purposes

Data is used to answer enquiries, provide requested information, manage pre-contractual or service requests, maintain website security and comply with legal obligations.

4. Legal basis

Depending on the circumstances, processing is based on the user’s consent, steps taken at the user’s request before entering into a contract, or compliance with legal obligations.

5. Retention

Data is retained for as long as necessary to manage the relevant enquiry or relationship and subsequently for the periods required to address possible legal liabilities.

6. Recipients and processors

Data will not be disclosed to third parties unless required by law. Technical, hosting, maintenance or communication providers may have access where necessary, subject to applicable contractual and confidentiality obligations.

7. International transfers

If a provider operates outside the European Economic Area, safeguards required by law will be applied, such as adequacy decisions or standard contractual clauses.

8. Rights

Users may request access, rectification, erasure, objection, restriction or portability of their data and may withdraw consent where applicable through the contact form, clearly identifying the right they wish to exercise. Users may also lodge a complaint with the Spanish Data Protection Agency.

9. Security and minors

Reasonable measures are applied to protect data against unauthorised access, loss or misuse. Minors should not submit personal data without the authorisation of their legal representatives.

10. Cookies and updates

Information about tracking technologies is available in the Cookie policy. This policy may be updated to reflect legal or operational changes.